Terms & Conditions

Point Parking Pty Ltd T/as Park & Fly

These are the terms (“Terms”) upon which we accept internet bookings on this website and the rules that you must follow to park at our Car Parks.

It is important that you read and understand these before making your booking. By making your booking on this site, you accept to be bound by these Terms.

By entering this Car Park (subject to clause 1), you (and all those claiming through you) accept that a contract is formed between us on the terms and conditions (“Terms”) (and no other) set out below:

If you do not accept these Terms you and the vehicle in which you entered (“Vehicle”) must immediately leave the Car Park. If you leave immediately, you will not be charged a parking fee.

You must comply with all rules and directions displayed within the Car Park and any directions given to you by our staff. You may only park in an area marked (“Reserved”) if that area is reserved for the Vehicle or you are otherwise authorised by us to park in that area.

We warrant that any services provided by us will by rendered with due care and skill. We make no other express warranties in relation to the services we provide. All other warranties, representations and conditions relating to the services (whether express or implied and whether arising in contract, at common law or under statute) are to the maximum extent permitted by law expressly excluded.

You acknowledge that our liability under any statutory right or any condition or warranty implied by the Trade Practices Act, 1974 (or similar state legislation) which cannot be excluded is to the extent permitted by law limited, at our option, to the re-supply of the services or the payment of the cost of having the services supplied again.

You acknowledge that we are not liable to you (or any passengers in the Vehicle, or any other party) for any loss, damage, injury or any incidental, indirect, special, consequential or economic loss or damage (including loss of opportunity exemplary or punitive damages) whether to person or property (including the vehicle) and whether arising from default, negligence, misconduct or otherwise by us, our employees and agents.

If you leave the keys to the Vehicle with us, we may deliver the Vehicle to any person producing the ticket issued to you or producing other evidence of entitlement satisfactory to us.
You must pay us all parking fees and other costs which we may incur in relation to the Vehicle upon demand. A further parking fee is payable each time the Vehicle enters the Car Park. If you lose or fail to present a ticket required to be presented when leaving the Car Park, you will be charged the maximum amount.

Without limiting the general and/or particular lien we have over the Vehicle left in the Car Park (Which liens are expressly preserved), we reserve the right to retain possession of the Vehicle until all parking fees and other costs incurred by us in respect of the Vehicle have been paid. Parking fees will continue to accrue during the period that we retain the Vehicle until we recover all fees and costs. While the vehicle is retained by us, we may remove it anywhere at your cost. If amounts due to us remain unpaid after 30 days, you agree that we can sell the Vehicle and you agree to take all steps required by us to permit us to do so.

We reserve the right to enter the Vehicle and move it. You agree that we have no liability for any loss or damage caused as a result of entering and moving the Vehicle.

In accordance with child restraint laws, effective from 1st Mar 2010, Park & Fly will not be able to transport children under 12 months of age in the Park & Fly vans. All children under the age of seven will require a suitable and legally approved child restraint in order to travel in the Park & Fly van. Park & Fly reserves the right to disallow transportation to any child and parent, in the event the child restraint laws cannot be adhered to during the time of transit, under any circumstance. For more information regarding Park & Fly’s child transit policy, please click here.

You are liable for any damage caused by you or the Vehicle to the Car Park including, but not limited to, any damage caused by oil or other substances which leak from the Vehicle.
 
You indemnify us and agree to keep us indemnified against all losses which we may suffer arising from or in any way relating to:

(a) A breach of these Terms by you
(b) The Vehicle
(c) The use of the Car Park by you, passengers of the Vehicle or any other person with your authority

Point Parking Pty Ltd T/as Park & Fly
ABN 87 160 943 911

Refund and Cancellation Policy
 
Changes/cancellations can only be made if you purchase a FlexiPark. All changes/cancellations are done via the Park & Fly website and can be made up until checking in. Booking will be cancelled and not refunded if you do not check-in the same calendar day without cancelling or notifying Park & Fly.

FlexiPark Cancellations will be refunded in full, less the $5.99 fee with any balance owing to be refunded to the credit card originally used to make the booking.

Prepaid bookings may be cancelled online for any reason for a full refund (minus the $5.99 FlexiPark fee) provided:

(a) The booking was made using your own personal credit card
(b) You successfully log in to your Park & Fly online booking account and cancel the booking prior to the commencement that of booking period. Your account may be accessed by logging in at http://www.parknfly.com.au

You are not entitled to a refund when:

(c) You fail to cancel a booking in the same day, prior to the commencement of that scheduled booking period
(d) You do not show up or arrive to the car park on the date of the booking
(e) You have purchased parking from any other business or organisation that is not Park & Fly

If you have booked through a Park & Fly authorised reseller and do require a refund or cancellation you must seek that refund or cancellation from that company or other organisation referring to their Terms & Conditions.
 
FlexiPark prepaid Bookings can be changed any time before check-in, any additional days or services added will require payment at checkout, while any unused days will not be refunded. Our parking prices change due to customer demand. If the price of the new dates you select is more than what you originally paid, you will be charged the difference at checkout.

Cancelled Flights

If your flight has been cancelled and you return within 3 hours of check-in, charge will be $20. Your booking will be cancelled and refunded, less a $20 fee with any balance owing to be refunded to the credit card originally used to make the booking. Customers who return after 3 hours of check-in time due to a cancelled flight will be charged $42 (1st day rate).

Please note if FlexiPark is not purchased then the prepaid booking cannot be modified or cancelled before checking in, all payments will be forfeited.